Terms of Service
Last updated: 12 June 2026
These Terms of Service, referred to as the "Terms," govern your access to and use of the Airmid AI website, services, content, software, AI-powered platforms, dashboards, copilots, automation tools, and related solutions.
The website and services are operated by Airmid AI Limited, referred to in these Terms as "Airmid AI," "we," "us," or "our."
By accessing our website or using our services, you agree to these Terms. If you do not agree, you should not use our website or services.
1. About Airmid AI
Airmid AI is an AI consulting and product studio that designs, builds, and deploys AI-powered systems for businesses. Our services may include AI strategy, custom AI platforms, enterprise dashboards, document intelligence, workflow automation, AI agents, data engineering, deployment, and support.
2. Use of Our Website
You may use our website for lawful business and informational purposes only.
You agree not to use the website for unlawful, harmful, fraudulent, or misleading purposes; attempt to gain unauthorized access to our systems; interfere with website security or performance; copy, scrape, or extract website content without permission; upload malicious code, viruses, or harmful files; misrepresent your identity or affiliation; or use the website in a way that violates applicable laws or regulations.
We may suspend or restrict access to the website if we believe these Terms have been violated.
3. Our Services
Airmid AI may provide services under separate proposals, statements of work, order forms, master services agreements, non-disclosure agreements, or other written contracts.
If you engage us for a project, the specific scope, fees, deliverables, timelines, responsibilities, ownership terms, confidentiality obligations, and payment terms will be set out in the relevant written agreement.
In case of conflict between these Terms and a signed project agreement, the signed project agreement will control for that project.
4. No Guarantee of Results
We aim to deliver high-quality AI systems, dashboards, automations, and consulting services. However, business results may depend on many factors outside our control, including data quality, user adoption, internal processes, third-party tools, market conditions, and client implementation decisions.
We do not guarantee any specific financial, operational, commercial, legal, regulatory, investment, or business outcome unless expressly stated in a signed written agreement.
5. AI Outputs and Human Review
Our services may involve the use of artificial intelligence, machine learning models, large language models, data analytics, automation, or third-party AI tools.
AI-generated outputs may be incomplete, inaccurate, outdated, or unsuitable for certain uses. You are responsible for reviewing, validating, and approving AI outputs before relying on them.
AI outputs should not be treated as professional legal, financial, medical, tax, investment, or regulatory advice unless reviewed and approved by qualified professionals.
6. Client Responsibilities
When working with Airmid AI, you are responsible for providing accurate, complete, and lawful data and materials; ensuring you have the right to share data, documents, and information with us; reviewing and approving project requirements, deliverables, and outputs; maintaining appropriate internal approvals and controls; ensuring your use of any delivered solution complies with applicable laws and regulations; managing access rights for your employees, contractors, and users; and backing up your data where appropriate.
We are not responsible for errors, delays, or issues caused by inaccurate data, incomplete information, delayed feedback, unavailable systems, or client-side decisions.
7. Intellectual Property
Unless otherwise agreed in writing, Airmid AI retains ownership of its pre-existing intellectual property, reusable components, frameworks, prompts, workflows, methods, templates, know-how, software tools, code libraries, and general expertise.
The client retains ownership of its pre-existing data, documents, confidential information, business materials, and proprietary content.
Project deliverables will be owned or licensed according to the applicable statement of work or signed agreement.
Nothing in these Terms transfers ownership of intellectual property unless expressly stated in a written agreement signed by the relevant parties.
8. Website Content
All content on our website, including text, graphics, logos, icons, images, layouts, designs, software, and other materials, is owned by or licensed to Airmid AI.
You may view and use the website content for personal or internal business evaluation purposes only.
You may not reproduce, distribute, modify, publish, sell, or exploit website content without our written permission.
9. Confidentiality
During discussions or projects, either party may share confidential information. Confidential information may include business plans, financial data, technical information, software, documents, client data, product ideas, strategies, processes, and other non-public information.
Where a separate non-disclosure agreement or confidentiality clause applies, that agreement or clause will control.
In general, each party should protect the other party's confidential information using reasonable care and should not disclose it except as required to perform the agreed services or comply with law.
10. Third-Party Tools and Services
Our website or services may use third-party platforms, APIs, cloud providers, AI model providers, analytics tools, hosting providers, software libraries, or integrations.
We are not responsible for third-party services that we do not control. Your use of third-party services may be subject to their own terms, policies, fees, and availability.
Third-party services may change, become unavailable, limit functionality, or experience outages. We are not liable for issues caused by third-party services unless otherwise stated in a signed agreement.
11. Payments
Fees, payment schedules, invoicing terms, taxes, and expenses for client projects will be set out in the applicable proposal, statement of work, invoice, or signed agreement.
Unless otherwise agreed in writing, fees are payable according to the terms stated in the relevant invoice or agreement.
Late payments may result in suspension of work, delayed delivery, or additional charges where permitted by law and contract.
12. Privacy
Our handling of personal information is described in our Privacy Policy. By using our website or services, you acknowledge that personal information may be collected and processed according to our Privacy Policy.
13. Disclaimers
Our website and general content are provided for informational purposes only.
To the maximum extent permitted by law, our website and services are provided "as is" and "as available," unless otherwise stated in a signed agreement.
We disclaim all warranties, whether express, implied, statutory, or otherwise, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, availability, and uninterrupted operation.
14. Limitation of Liability
To the maximum extent permitted by law, Airmid AI will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, loss of revenue, loss of business, loss of data, loss of goodwill, or business interruption.
Unless otherwise stated in a signed agreement, our total liability for any claim arising out of or relating to the website or services will be limited to the amount paid to Airmid AI for the specific service giving rise to the claim during the three months before the claim arose.
Some jurisdictions do not allow certain limitations of liability, so some limitations may not apply to you.
15. Indemnity
You agree to indemnify and hold harmless Airmid AI, its directors, officers, employees, contractors, and partners from claims, losses, damages, liabilities, costs, and expenses arising from your misuse of the website or services, your violation of these Terms, your violation of applicable laws, your infringement of third-party rights, or data, documents, or materials you provide to us unlawfully or without proper authorization.
16. Termination
We may suspend or terminate access to our website or services if you breach these Terms, fail to pay agreed fees, create security, legal, or operational risk, if we are required to do so by law, or if a signed agreement allows termination.
Termination does not affect rights or obligations that should reasonably survive termination, including payment obligations, confidentiality, intellectual property, disclaimers, limitations of liability, and dispute resolution.
17. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Dubai International Financial Centre, Dubai, United Arab Emirates, unless otherwise agreed in a signed contract.
Any dispute arising out of or relating to these Terms, the website, or our services will be subject to the courts of the Dubai International Financial Centre, unless a signed agreement states otherwise.
18. Changes to These Terms
We may update these Terms from time to time. The updated version will be posted on this page with a revised "Last updated" date. Your continued use of the website or services after changes are posted means you accept the updated Terms.
19. Contact Us
For questions about these Terms, contact us at hello@airmid.ai.
Airmid AI Limited
Level 1, Innovation Hub
Dubai International Financial Centre, Dubai
Email: hello@airmid.ai